FAQS

Operating system

• How to use Android
• Google accounts
• The memory of your tablet

Power, charging and battery

• Freezes during start up
• How to improve battery performance
• Common queries about battery charging
• The tablet does not turn on
• Freezes during start up
• Unlock pattern and security PIN

Connectivity and connections

• WiFi connections with Android
• Bluetooth connectivity
• Connecting to 3G and 4G mobile networks
• Micro SD cards and USB memories
• Chromecast, wireless screen and HDMI
• What should I do if the WiFi connection is not enabled or WiFi networks are not found?

See all 7 articles

Applications

• Google Play Store
• Updating Google Play Store
• Movistar+, Netflix, Disney+, HBO et Prime Video
• Facebook and Facebook Lite
• Error messages and unexpected closes

Update and reboots

• Freezes, restarts and performance
• The tablet overheats
• Updating your tablet's software
• What happens if I cannot access the settings menu to reset the tablet?
• Recovery Mode